Data Protection & Privacy

23takabet's Privacy Policy – Your Data, Your Rights

Your personal information matters to us. This Privacy Policy explains what data 23takabet collects, how it is stored, and the steps we take to protect your privacy.

SSL Encryption GDPR Compliant No Data Sales
Last Updated: January 1, 2026

Our Commitments at a Glance

  • Your information is never sold to third parties
  • All data encrypted with 256-bit SSL
  • Your data can be deleted at any time upon request
  • Only necessary data is collected
  • You have the right to access your data at any time
Important: By using 23takabet, you accept the terms of this Privacy Policy. We place the highest priority on your privacy and are always committed to keeping your data secure.

1. Introduction & Scope

23takabet (https://23takabet.im) treats the privacy of its members with the utmost importance. This Privacy Policy has been developed in compliance with Bangladesh and international data protection laws, and applies to our website, mobile app, and all related services.

By opening an account, placing bets, or using any of our services on 23takabet, you agree to the terms of this Privacy Policy. We are committed to using your personal information only for the purposes outlined in this policy.

If you have any questions about our Privacy Policy, you can reach our Help Center at any time. We are always ready to address your queries with full transparency.

2. What Information We Collect

23takabet only collects data that is strictly necessary. Below is a breakdown of the information collected by category:

Personal Identification Information

  • Full name, date of birth & gender
  • National ID number or passport number (for KYC verification)
  • Email address & mobile number
  • Current residential address

Financial Information

  • Mobile banking numbers (bKash, Nagad, Rocket)
  • Transaction history & amounts
  • Deposit & Withdrawal Records

Technical Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Session Data & Login Times
  • Cookies & Tracking Data

Gaming Activity Data

  • Bet History & Gaming Patterns
  • Win/Loss Records
  • Bonus & Promotion Usage History

3. How Data is Collected

23takabet collects your information through the following methods:

Collection Methods Description Purpose
Registration Form Information provided directly at the time of account registration Identity Verification & Account Creation
KYC Documents Government-issued ID, proof of address Age & Identity Verification
Transactions For deposit and withdrawal processing Financial Security & Records
Cookies Browsing & Session Data Experience Improvement
Support Contact Information provided via chat, email, or phone Service Delivery & Issue Resolution

4. How We Use Your Data

23takabet uses the information it collects for the following purposes:

  • Account Management: For registration, login, and account verification.
  • Service Delivery: For managing betting, gaming, and payment processing.
  • Security Assurance: To detect and prevent fraud.
  • Legal Compliance: To comply with directives from relevant authorities.
  • Service Improvement: To enhance and improve your platform experience.
  • Contact: To send you important notices and updates.
  • Responsible Gaming: To identify problematic gaming behaviour and provide appropriate support.
Our Commitment: Your data will never be sold or transferred to third parties for advertising purposes.

5. Data Sharing Policy

23takabet does not generally share your personal information with third parties. However, data may be shared in the following limited circumstances:

  • Payment Processors: Necessary information is shared with payment gateways to process transactions.
  • Legal Obligations: In response to valid orders from courts or regulatory authorities.
  • Security Agency: To assist in the investigation of fraudulent or criminal activity.
  • Technology Partners: Service providers that support platform operations, all bound by strict confidentiality agreements.

All third parties listed above are bound by 23takabet's privacy policy and may only use your information for the specified purposes.

6. Data Security Measures

23takabet follows the highest industry standards to protect your data. Our security measures include:

  • 256-Bit SSL Encryption: All data transmissions are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Firewall & Intrusion Detection: Protection against cyber attacks.
  • Regular Security Audits: Tested by a third-party team of specialists.
  • Separate Data Storage: Sensitive data is encrypted and stored on separate, secure servers.
  • Trained Staff: Only authorized personnel have access to your information.

Please note, however, that no online transmission can be guaranteed 100% secure. Keep your account password strong and never share it with anyone.

7. Cookie Policy

The 23takabet website and app use cookies. Cookies are small text files stored on your device. The cookies we use include:

  • Essential Cookies: Required for core website functionality. These cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: Collecting usage statistics to improve the platform.
  • Security Cookies: Used for fraud detection and session security.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the website.

8. Data Retention Period

23takabet retains your information in accordance with the following policy:

  • While Account Is Active: All account and transaction data is retained on record.
  • After Account Closure: Certain data may be retained for up to 5 years to meet legal obligations.
  • Financial Records: Retained for up to 7 years in accordance with tax and legal requirements.
  • Marketing Information: Deleted immediately upon opt-out.

Once the designated retention period ends, data is securely deleted or anonymised so that no individual can be identified.

9. Your Data Rights

As a 23takabet member, you have the following rights regarding your personal data:

Right of Access

You have the right to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Restrict Processing

You can request that we restrict the use of your data for specific reasons.

Right to Portability

You have the right to receive your data in a portable format.

Right to Object

You may object to certain types of data processing.

To exercise any of these rights, please contact our Help Center. We typically respond to your request within 30 days.

10. Children's Privacy Protection

23takabet is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

If we become aware that a minor has accessed our platform, the account will be suspended immediately and all associated data will be deleted.

If a parent suspects their child is using 23takabet, please notify our support team immediately.

11. Changes to the Privacy Policy

23takabet may update this Privacy Policy from time to time. For significant changes, we will endeavour to notify members via email or through the platform.

Continued use of the platform after any changes are made will be considered your acceptance of the updated Privacy Policy. We recommend reviewing this page regularly. You can check the "Last Updated" date at the top of the page to see when the most recent changes were made.

12. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

We typically respond to your message within 24–72 hours. For urgent matters, we make every effort to reply sooner.

Visit Help Center
Why Your Data Is Safe with 23takabet

Key Features of Our Data Security Measures

End-to-End Encryption

All data transmissions are secured with 256-bit SSL encryption. Your information is protected at every step — from transmission to storage.

Strict KYC Process

Our identity verification process ensures that only eligible individuals can access the platform, enhancing the safety of all users.

Sale of Data is Strictly Prohibited

23takabet will never sell your personal information to third parties. Your privacy matters more to us than any business interest.

GDPR Compliance

Our Privacy Policy is governed by international GDPR data protection standards, ensuring world-class security for all users.

Regular Security Audits

Independent security experts regularly audit our systems. Any vulnerabilities are identified and resolved promptly.

You're Always in Control

You can view, update, or delete your data at any time. Your information is entirely yours to control.

Start Playing in a Safe Environment

Read our privacy policy? Your data is fully protected at 23takabet. Register now and enjoy safe betting on a platform you can trust.

Your Data is Secure  |  Encrypted Platform  |  For users 18+

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